While Christmas and Boxing Day sales are usually the busiest time of year for retailers, tills were quieter than usual in December 2017 with retail turnover falling in the month.
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SMEs wasting resources chasing new customers
The time and effort of trying to attract new customers could be used much more wisely, with Telstra highlig...
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SMEs wasting resources chasing new customers
The time and effort of trying to attract new customers could be used much more wisely, with Telstra highlighting a distinct gap between SME practices and consumer expectations.
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100-year-old SPC looks to China for growth
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Youngsters fickle, but oldies never forget
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Award-winning strategies for customer service
Having taken out the gong for Customer Service Experience of the Year at the 2017 Optus My Business Awards, LegalVision’s head of client care, Jacqueline Fearnley, shares her tips for creating a...
$11bn spending bonanza tipped this Christmas
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Amazon launch labelled ‘a major flop’
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Facebook, Google to face competition inquiry