Damages have been awarded to a number of distributors that were scammed into buying exclusive distribution licences for an overseas product, when the supply agreement never actually existed.
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ACCC pushes for new product safety laws
Australia’s consumer watchdog has pushed for the introduction of national minimum safety laws, complaining ...
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Maintenance contractor fined for incomplete services
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Uber Eats accused of unfair contracts against SMEs
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$4.6m fines as Thermomix slammed for safety failures
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Overcharging clients lands lawyer $20K fine
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Tension builds as talk of trade war increases
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Flight Centre fined $12.5m for price fixing
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How to make customers happy and keep them coming back
After landing the first customer, business owners are now on their way to growing their market base. Here’s how to do just that.
How to land that first customer
Loyal customers is the difference between having a great business idea and having a great business. Starting out businesses need to concentrate on landing that first customer, and then keeping him...
Exclusive: SME alleges $1m warranty dishonoured
Complaints have surfaced against a major printer supplier, with one SME alleging misleading sales practices and a failure to honour legitimate product warranties have cost it around $1 million.
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A now defunct business and its director have been slammed for undue harassment, including claims a single customer was called almost 1,000 times in the space of nine months.
Instagram unveils e-commerce for business
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GST change to impact Aussie importers, retailers
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Devious credit reports, pricing land Equifax in court
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ACCC pushes for new product safety laws