Hardware retailer Mitre 10 has been dragged to court amid accusations it hacked the website of a competitor to obtain sensitive trading information.
Tax head attacks ‘impractical’ business tax cuts
While supportive of the corporate tax rate cuts, the head of the Tax Institute has expressed concern that t...
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Menulog reveals what Aussies eat most
In news that has tangible implications for food retailers, manufacturers, hospitality venues, farmers and more, delivery giant Menulog has revealed the foods most commonly ordered by hungry...
Retail figures reveal extent of high street struggle
The latest retail turnover figures from the ABS paint a bleak picture for bricks and mortar retailers, with online sales contributing the highest transaction volumes ever recorded.
Misguided approach hampering business sales
Many businesses are using the wrong approach when marketing to prospective customers, a sales consultant has claimed, and it could be losing them all-important revenue opportunities.
Big expectations for these industries in 2019
Several industries are expected to boom this year, according to industry analyst forecasts, while others could see revenues fall by as much as one-quarter.
Start-up lets SMEs cash in on unused space
SMEs could be earning extra income from unused space as a new start-up looks to connect these businesses with others desperately in need of affordable storage options.
‘Worst we have seen’: ACCC slams consumer harassment
A debt collection agency that was found to have harassed two consumers, one of whom lived in a care home after multiple strokes, has been dealt a $750,000 penalty for unconscionable conduct. But...
Shoppers overlook bad service at festive businesses
The pressures of the Christmas sales rush can lead to service quality slipping, but new research suggests that customers tend to overlook this at businesses with plenty of festive cheer on display.
Does the future of retail involve not having stock?
The unveiling of a new retail store has raised the notion of whether the future of retail involves smaller store footprints that do not hold any stock on-site.
Prada forced to pull ‘racist’ product line
A customer backlash has caused luxury fashion retailer Prada to withdraw a product line that was criticised as being racist, but not everyone agrees that it had anything to apologise for.
Most popular Christmas gifts of 2018
Transaction data has revealed the most popular items finding their way into stockings and under the tree this Christmas, with sales of one product type soaring by 1,000 per cent year-on-year.
Airlines forced to amend policies, issue refunds
Thousands of Australian air travellers may be entitled to substantial refunds, after the major airlines were ordered to remove policies that breached consumer rules and compensate affected customers.
Consumer rights warning after Wiggle fined
A timely warning on consumer rights relating to refunds and replacements of faulty products has arisen, after retailer Wiggle was slapped with a five-figure penalty for allegedly misleading customers.
Appster collapse shows ‘fixed-price dangers’
The tech industry is mulling the impact of the collapse of Appster last week, with one insider suggesting that it serves as a warning to businesses of the “dangers of fixed-price services”.
Revealed: Who are the biggest Christmas spenders
Aussies are expected to spend big this Christmas, with the NSW and ACT as the biggest splurgers. And many shoppers are doing so without being conscious of price.
Drivers can save up to $500 each year on fuel
With the price of fuel a major concern for businesses and employees alike, new analysis has shown that it is possible to cut annual petrol bills by as much as $520 each year.
TPG could be forced to refund millions
TPG customers will receive refunds worth millions of dollars if the ACCC gets its way in court, after it accused the telco of misleading conduct relating to contract prepayments.
Waste management giants amend unfair contracts
Three waste management companies have updated their contracts to remove potentially unfair terms and conditions that had been imposed on their SME customers.
Supré fined after in-store pricing error
Women’s fashion retailer Supré has been issued a five-figure penalty after a state fair trading body said that poorly placed clothing and signage at one of its stores had misled shoppers.
ASIC puts buy now, pay later schemes under scrutiny
ASIC is looking to clamp down on buy now, pay later schemes, after finding that one in six shoppers are being pushed into financial troubles because of these types of payment plans.
Black Friday fails to cut it for independent retailers