Conversational AI is Ready for Prime Time

March 6, 2018 Stanton Jones, director & principal analyst, Information Services Group

Don't lump the various types of AI-based technologies into one basket. There are differences among them, as a look at call center tech highlights.

Previous Article
How to Hack Your Biased Brain
How to Hack Your Biased Brain

You, and everybody you know, is biased, and it impacts the decisions you make. We spoke with an unconscious...

Next Article
DevOps Futures: SREs, Re-Skilling, and New-Ops
DevOps Futures: SREs, Re-Skilling, and New-Ops

It's time to ditch the phrase no-ops. DevOps gives IT the opportunity to expand their current skill sets in...