Google Assistant now schedules your appointments with a phone call

May 8, 2018 Tristan Greene


The first “OMG” moment of IO: Google Assistant can call businesses on your behalf to schedule appointments for you. It’s called “Duplex” and it’s astoundingly realistic. 60 percent of businesses don’t have online booking setup, according to Google CEO Sundar Pichai, which means Google Assistant can’t book most appointments online. With the Duplex feature, it’ll be able to make phonecalls in the background and have a real-time conversation with whoever answers the phone. Google Assistant will actually call a business and schedule an appointment for you. We listened to a conversation between Google Assistant and a worker at a hair…

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