Google’s Duplex voice bot is clever, but I’m probably never going to use it

May 10, 2018 Abhimanyu Ghoshal


Google’s Duplex tech, which sees an AI mimic a human voice to make phone calls for you and do things like book an appointment at a hair salon, drew a massive ovation at the company’s I/O 2018 conference. Google CEO Sundar Pichai noted that it was built to make it easier for people to connect with the 60 percent of small businesses in the US that still don’t have online booking systems. But I’m not entirely convinced I need this now – or ever again.   For the past couple of years, I have hardly had to make calls to…

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